Lifetime Labor Warranty

The Promise

When Carpet Depot installs your floor, the workmanship is guaranteed for the life of that floor. If our installation work ever fails, we come back and fix the labor — free. No fine-print games. That’s the deal, for as long as that floor is in your home.

What’s Covered

• Carpet that wrinkles, ripples, or loosens because it wasn’t stretched right
• Seams that separate because of how they were installed
• Transitions and trim we installed that fail because of workmanship
• The same workmanship standard on hard-surface installs — gaps, lippage from install error, or pieces that come loose because of how they were put down

How Long It Lasts

The warranty lasts for the serviceable life of the floor we installed. It covers the original purchaser, at the original address where we installed it. It isn’t transferable if the home is sold.

What’s Not Covered

• The flooring product itself — that’s covered by the manufacturer’s warranty, and we’ll help you with that claim
• Normal wear and tear
• Water, moisture, or flood damage
• Pet damage
• Damage from furniture, or from moving furniture
• Subfloor problems that develop after installation
• Any floor that has been altered or repaired by someone else

Installed Right, To Standard

Every install is done to manufacturer and industry standards. Carpet is power-stretched — not just kicked in — so it stays smooth and tight. That’s how we can stand behind the labor for life.

How to Make a Claim

Call (405) 353-9332 or stop by the store at 2547 NW 10th St, Oklahoma City, with your invoice. We’ll schedule an inspection, and if it’s our workmanship, we’ll make the labor right — free.